APQN Members
NEAS Australia
Membership Type: Full
Email: p.pheasant@neas.org.au
Year in which Organisation/Agency commenced operations: 1989
Countries/regions/states of operation: 2011 Countries/regions/states of operation: Australia, Cambodia, Malaysia, P.R. China, Singapore, Thailand, UAE, Vietnam
Chief Executive Officer (CEO)
Title: Dr
First Name: Patrick
Surname: Pheasant
Phone: +61434881060
Email Id: p.pheasant@neas.org.au
Nominated Contact Person (if different from CEO)
Organisation Details
NEAS Australia
Address: Suite 9, Level 1
34 Princes Highway
Figure NSW 2525
34 Princes Highway
Figure NSW 2525
Australia
Website: www.neas.org.au
Additional Contacts
Name 1: Daniel Yuen
Email 1: d.yuen@neas.org.au
Criteria Requirements for Full Member
1 Criterion: Nature of the operations of the agency:
Measure: The agency is responsible for reviews at institutional or programme level of post-secondary
education institutions or post-secondary quality assurance agencies
Measure: The agency is responsible for reviews at institutional or programme level of post-secondary
education institutions or post-secondary quality assurance agencies
Description: NEAS Australia is a global leader in quality assurance for the English Language Teaching (ELT) sector. NEAS Australia quality assures more than 200 individuals and organisations in Australia, ASEAN, China and the Middle East. As an independent, non-governmental, quality assurance specialist for the English language teaching (ELT) community, NEAS endorses ELT centres and courses in universities, high schools, vocational colleges, independent colleges and online providers. NEAS also quality assures education agents, products and services and ELT professionals.
2 Criterion: Mission statement and objectives:
Measure: The agency has formulated a mission statement and objectives which are consistent with the nature of the agency
Measure: The agency has formulated a mission statement and objectives which are consistent with the nature of the agency
Description: https://neas.org.au/wp-content/uploads/2020/04/NEAS-Strategic-Plan-2020-2023_PUBLIC.pdf
VISION: NEAS IS THE GLOBAL LEADER IN QUALITY ASSURANCE FOR THE ENGLISH LANGUAGE TEACHING COMMUNITY.
MISSION: NEAS ADVANCES EDUCATION BY PROVIDING QUALITY ASSURANCE SERVICES FOR EVERYONE IN THE ENGLISH LANGUAGE TEACHING COMMUNITY.
OBJECTIVES:
1. Advocate for independent, specialist and aspirational Quality Assurance in the English Language Teaching sector to the community.
2. Develop a comprehensive membership offer.
3. Develop alternative revenue streams with parallel products and services.
4. Increase Australian market share for ELT quality assurance.
5. Increase NEAS brand traction in the ASEAN market for ELT endorsement.
VISION: NEAS IS THE GLOBAL LEADER IN QUALITY ASSURANCE FOR THE ENGLISH LANGUAGE TEACHING COMMUNITY.
MISSION: NEAS ADVANCES EDUCATION BY PROVIDING QUALITY ASSURANCE SERVICES FOR EVERYONE IN THE ENGLISH LANGUAGE TEACHING COMMUNITY.
OBJECTIVES:
1. Advocate for independent, specialist and aspirational Quality Assurance in the English Language Teaching sector to the community.
2. Develop a comprehensive membership offer.
3. Develop alternative revenue streams with parallel products and services.
4. Increase Australian market share for ELT quality assurance.
5. Increase NEAS brand traction in the ASEAN market for ELT endorsement.
3 Criterion: Agency staff, Numbers, Profile, Roles:
Measure: The profile of the staff is consistent with the Mission Statement
Measure: The profile of the staff is consistent with the Mission Statement
Description: • NEAS is a not-for-profit organisation registered with the Australian Charities and Not-for-profits Commission. NEAS is governed by a Board of Directors, which comprises of an independent Chair, up to three member elected Directors and up to four Independent Directors. The NEAS Board is responsible for policy review and development, the quality assurance framework, appeals against decisions of the ELT Endorsement Committee, and overall direction, reputation and viability of NEAS.
4 Criterion: Profile of reviewers:
Measure: The profile of the reviewers is consistent with the Mission Statement
Measure: The profile of the reviewers is consistent with the Mission Statement
Description: • NEAS abides by Fair Work Legislation and all relevant areas of common law in Australia and strictly conforms to relevant legislative requirements that apply to operations abroad. When engaging overseas-based translators for special projects delivered to the Ministries of Education of foreign nations, NEAS seeks and accepts recommendations from the Australian Embassy in those countries, and follows the terms and conditions quoted by vendors. • As a not-for-profit organisation registered with the Australian Charities and Not-for-profits Commission, NEAS abides by clear regulatory and reporting obligations consistent with the operation of charities. NEAS is, moreover, subject to annual inspections conducted by external auditors. As a registered charity, NEAS upholds the values of fairness, accountability, independence, integrity, and respect in its engagement with all stakeholders.
5 Criterion: Independence:
Measure: The judgements and recommendations of the agency’s reports cannot be changed by third parties
Measure: The judgements and recommendations of the agency’s reports cannot be changed by third parties
Description: • The important quality assurance work conducted by NEAS Quality Assessors is subject to the scrutiny and approval of the NEAS Endorsement Committee. The Endorsement Committee, in turn, is overseen by the NEAS Chief Executive Officer, who is ultimately answerable to a Board of Directors.
• NEAS publishes an Appeal Policy on its website, which provides clear and structured information for clients seeking recourse against decisions of the NEAS Endorsement Committee.
• NEAS publishes its telephone number and email addresses on its website and also provides an instant messaging service during office hours. This allows clients and the general public to contact NEAS with ease. • The Mission of NEAS is to support the achievement of quality outcomes for English Language Teaching (ELT) globally. NEAS does this by advancing ELT quality assurance around the world and empowering knowledge partnerships within the ELT Community.
• NEAS provides free and for-fee professional development resources for teachers. NEAS supports unemployed and underemployed teachers and trainee teachers with free registration to its Thought Leadership events.
• NEAS conducts a free mentorship program for overseas interns. NEAS provides critical funding and support for the Council of International Student Australia, the national peak student representative organisation for international students.
• NEAS publishes an Appeal Policy on its website, which provides clear and structured information for clients seeking recourse against decisions of the NEAS Endorsement Committee.
• NEAS publishes its telephone number and email addresses on its website and also provides an instant messaging service during office hours. This allows clients and the general public to contact NEAS with ease. • The Mission of NEAS is to support the achievement of quality outcomes for English Language Teaching (ELT) globally. NEAS does this by advancing ELT quality assurance around the world and empowering knowledge partnerships within the ELT Community.
• NEAS provides free and for-fee professional development resources for teachers. NEAS supports unemployed and underemployed teachers and trainee teachers with free registration to its Thought Leadership events.
• NEAS conducts a free mentorship program for overseas interns. NEAS provides critical funding and support for the Council of International Student Australia, the national peak student representative organisation for international students.
6 Criterion: Resources:
Measure: The agency has sufficient resources to run its operations in accordance with its mission statement and objectives
Measure: The agency has sufficient resources to run its operations in accordance with its mission statement and objectives
Description: NEAS is audited annually by an external and independent auditor. NEAS publishes its annual reports with the Australian Charities and NotforProfit Commission: https://www.acnc.gov.au/charity/charities/49badcf9-39af-e811-a95e-000d3ad24c60/profile
NEAS publishes its annual reports on its website:
https://neas.org.au/wp-content/uploads/2021/11/21a_NEAS_ANNUAL_REPORT_2021-1.pdf
NEAS publishes its annual reports on its website:
https://neas.org.au/wp-content/uploads/2021/11/21a_NEAS_ANNUAL_REPORT_2021-1.pdf
7 Criterion: External quality assurance criteria and processes:
Measure: The description of the processes and criteria applied should be transparent and publicly available and normally include:
self evaluation, site visit, public report and follow-up measure
Measure: The description of the processes and criteria applied should be transparent and publicly available and normally include:
self evaluation, site visit, public report and follow-up measure
Description: • NEAS is a founding member of the Quality Assurance in Language Education Network, a global consortium of Quality Assurance Agencies. This organisations members benchmark their standards and quality assurance processes between seven members from Australia, New Zealand, USA, Malta, UK, South Africa and Canada. www.QALEN.org
8 Criterion: Quality assurance:
Measure: The description of the processes and criteria applied should be transparent and publicly available and normally include:
self evaluation, site visit, public report and follow-up measure
Measure: The description of the processes and criteria applied should be transparent and publicly available and normally include:
self evaluation, site visit, public report and follow-up measure
Description: https://neas.org.au/resources/neas-quality-framework/
The NEAS QA Framework has been developed through extensive consultation with the English language teaching (ELT) profession in Australia and overseas, industry bodies and government.
Review is undertaken in response to changes and developments in the field, with changes implemented only after wide consultation.
The purpose of the NEAS QA Framework is to:
Establish and uphold high standards within the ELT industry
Support organisations and individuals in demonstrating quality in their programs, products
and services
Provide guidance to organisations and individuals in their continuous improvement processes
Promote recognition of quality organisations and individuals
The NEAS QA Framework has been developed through extensive consultation with the English language teaching (ELT) profession in Australia and overseas, industry bodies and government.
Review is undertaken in response to changes and developments in the field, with changes implemented only after wide consultation.
The purpose of the NEAS QA Framework is to:
Establish and uphold high standards within the ELT industry
Support organisations and individuals in demonstrating quality in their programs, products
and services
Provide guidance to organisations and individuals in their continuous improvement processes
Promote recognition of quality organisations and individuals
Criteria Requirements for Institutional Member
Institutional Member Criteria:
Measure: Institutional Members are institutions of higher education in the region that are in good standing with the relevant quality assurance agency if one exists.
Measure: Institutional Members are institutions of higher education in the region that are in good standing with the relevant quality assurance agency if one exists.
Proof of recognition as a Higher Education Institution: Applicable Only For Institutional Members
Proof of the organisation’s good standing with the local QA agency: Applicable Only For Institutional Members
Criteria Requirements for Associate Member
Associate Member Criteria:
Measure:Associate Members are organisations with a major interest and active involvement in evaluation, accreditation and quality assurance in higher education, but without the responsibility for assuring the quality of institutions, education programs, or external quality assurance agencies
Measure:Associate Members are organisations with a major interest and active involvement in evaluation, accreditation and quality assurance in higher education, but without the responsibility for assuring the quality of institutions, education programs, or external quality assurance agencies
Applicable Only For Associate Members
Criteria Requirements for Intermediate Member
1 Criterion: Nature of the operations of the agency:
Measure: The agency is responsible for reviews at institutional or programme level of post-secondary education institutions or post-secondary quality assurance agencies
Measure: The agency is responsible for reviews at institutional or programme level of post-secondary education institutions or post-secondary quality assurance agencies
Description: Applicable Only For Intermediate Members
2 Criterion: Mission statement and objectives:
Measure: The agency has formulated a mission statement and objectives which are consistent with the nature of the agency
Measure: The agency has formulated a mission statement and objectives which are consistent with the nature of the agency
Applicable Only For Intermediate Members
3 Criterion: :
Proof of the organisation’s good standing with the local QA agency
Proof of the organisation’s good standing with the local QA agency
Applicable Only For Intermediate Members
Criteria Requirements for Observer
Criterion For Observers:
Measure: APQN accepts as Observers organisations outside the Asia-Pacific region, including: external quality assurance agencies; institutions with a major interest in evaluation, accreditation and quality assurance in higher education; other regional networks that have major interests in and strong links with the region
Measure: APQN accepts as Observers organisations outside the Asia-Pacific region, including: external quality assurance agencies; institutions with a major interest in evaluation, accreditation and quality assurance in higher education; other regional networks that have major interests in and strong links with the region
Criteria Requirements for Observer: Applicable Only For Observers
Documentation and Fees
Additional Information: I will be emailing additional supporting information
Upon approval of my application I agree to pay:
- $500 (Initial Joining Fee: Full Member, Intermediate Member, Associate Member)
Documents Submitted
Located in: APQN Members
