Dear All,
The first session of the forum focuses on ageng capacity building. We all believe that quality and qualification of the QA agency staff are quite vital for the agency operation daily. At the first days, would you please share your views on the following three questions first,
- What is the content of capacity building?
- Why should a QA agency develop a capacity building program for staff?
- What approaches can be applied to staff capacity building?
According to Stacy (2011) , "The intent to survive, to flourish, and to be impactful is done through deliberate organizational capacity building" and Brown (2007) implied that capacity building efforts enhanced the skills, infrastructure, and resources of organizations facilitating high impact. QA agency, as non profit organization, what knowlege and skills the staff should equip?
Angela